Legal
Email support@trade-sport.com for any question — support, billing, trading, or legal. Billing concerns should come to us before a card dispute. Copies of the Terms or your acceptance record are available on request.
Updated
For any question — support, billing, trading, platform, or legal — email support@trade-sport.com. Everything routes through TradeSport; if an issue needs to go to the platform or another vendor, we handle that routing for you.
A few specifics:
- Billing concerns: contact us first before filing a card dispute. Chargebacks on authorized charges are treated seriously under the governing terms (account suspension, payout forfeiture), but we work in good faith to resolve legitimate billing errors. Remember that charges appear as Dashboardanalytix.com on your statement.
- Copies: you can request a copy of the Terms of Service or your specific electronic-acceptance record at no charge.
- Privacy requests: requests to access, correct, or delete your personal information also go through email — see the Privacy Policy at /privacy.
- Bug or vulnerability reports: if you find a bug or pricing error on the platform, report it promptly — good-faith reporting is welcomed (trading the bug is a violation).
The legal documents live at /terms, /privacy, and /affiliate-agreement — plus Prop Account, LLC's Client Terms and Policies, linked in the site footer.
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- Do rule changes apply to my existing account?No. Changes that add or tighten obligations apply only to accounts purchased after the change — your active accounts keep the rules they were sold under. Improvements likewise apply to accounts purchased after the change takes effect.
- What is TradeSport's limitation of liability?Under the Terms of Service, TradeSport's total liability is capped at a flat $100 for all claims, with indirect and consequential damages excluded. All assessment fees are paid to Prop Account, LLC, whose Client Terms and Policies govern trading accounts and purchases.
- What law governs my agreement with TradeSport, and how are disputes resolved?Disputes with TradeSport are governed by Georgia law with binding JAMS arbitration in Atlanta, individual claims only, with a small-claims carve-out. Trading accounts, purchases, and payouts are separately governed by Prop Account, LLC's Client Terms and Policies (accepted at checkout) and, at funding, the Trader Agreement with Prop Account LC.
- Where do I find TradeSport's legal documents?TradeSport documents: Terms of Service (/terms), Privacy Policy (/privacy), Affiliate Agreement (/affiliate-agreement). Trading accounts, purchases, and payouts are governed by Prop Account, LLC's Client Terms and Policies (external link), plus a Trader Agreement with Prop Account LC signed at funding. Acceptance is electronic and binding.