KYC & Verification
Most verifications complete automatically within minutes; submissions flagged for manual review take longer. KYC is one-time — once you pass, it covers all your current and future accounts.
Updated
Verification is usually quick — most checks complete automatically within minutes. Some submissions route to manual review (for example, because of image-quality issues or a data mismatch), which takes longer.
To keep it fast:
- Submit clear, glare-free photos of a current government-issued photo ID.
- Make sure your profile details match your ID exactly.
- Complete the selfie/liveness step in good lighting.
Remember that KYC is one-time — after you pass, it applies to all your current and future accounts, and you won't repeat it for later payouts or purchases.
If your verification has been pending for more than a couple of business days, email support@trade-sport.com.
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- How is my KYC data stored, and for how long?Verification documents are processed by our partner platform, Prop Account, LLC, and its identity-verification provider (Sumsub) — TradeSport doesn't store your ID documents. Records are retained per their legal obligations; TradeSport's own account records are covered by our Privacy Policy.
- How old do I have to be to use TradeSport?You must be at least 18 years old. This is verified during KYC, and accounts belonging to anyone under 18 are removed.
- My KYC was rejected — what do I do?Most rejections come from image quality, expired documents, or profile mismatches — fix the issue and resubmit. If you're stuck or believe the rejection is wrong, contact support@trade-sport.com.
- What documents do I need for identity verification?A government-issued photo ID (such as a driver's license, national ID, or passport), a selfie/liveness check, and — if requested — a proof of address such as a recent utility bill or bank statement, submitted securely from your dashboard (verification powered by Sumsub).
- When do I have to verify my identity (KYC)?Identity verification is one-time. Two-Phase: at eval pass (KYC + the Trader Agreement, then your funded account is issued). One-Phase and Trade League: before your first payout. You don't need it to sign up, buy, or trade — and you can complete it early from your dashboard. Once you pass, it applies to all your current and future accounts.