Account
Check spam, confirm you typed your email correctly, and request a new verification email. If it still doesn't arrive, contact support@trade-sport.com from the address you signed up with.
Updated
If your verification email hasn't arrived:
- Wait a few minutes. Delivery is usually quick but not instant.
- Check spam/junk and any "Promotions" or filtered folders.
- Confirm the address. A single typo at signup means the email went somewhere else (or nowhere).
- Request a new verification email from the site and try again.
- If you use a corporate or school email, its filtering may block automated mail — a personal email address is usually more reliable.
Still nothing? Email support@trade-sport.com from the address you signed up with and we'll sort it out.
Note: if you signed up with Google sign-in, your email comes from your Google account and typically doesn't need separate verification.
Missing your welcome email or platform credentials instead? See I didn't get my welcome email or credentials.
Let us know if this article answered your question.
- Can I have more than one TradeSport account?No. TradeSport is one account per person, enforced through identity verification. Duplicates are suspended. You can, however, hold multiple challenge or Trade League entries under your single account.
- How do I close or delete my account?Email support@trade-sport.com to close your account. Closing doesn't refund non-refundable fees, and some records are retained after closure as required by law. You can also request access to or deletion of your personal data.
- How do I create a TradeSport account?Sign up with an email and password or with Google sign-in. You must be at least 18 years old and outside restricted countries, and pass a quick automated bot check. Verify your email to finish setup.
- How do I log in?Log in with the email and password you registered with, or with Google sign-in if that's how you signed up. TradeSport allows one active session at a time, and two-factor authentication is not currently offered.
- I didn't get my welcome email or credentials — what now?Check your spam or junk folder first, then mark the email "Not spam" and add notifications@trade-sport.com to your contacts so future emails reach your inbox. Your credentials are also available in your dashboard. If nothing arrives within an hour, contact support@trade-sport.com.