Account
Email support@trade-sport.com to close your account. Closing doesn't refund non-refundable fees, and some records are retained after closure as required by law. You can also request access to or deletion of your personal data.
Updated
You can close your TradeSport account at any time by emailing support@trade-sport.com from the email address on your account.
Before you do, know that:
- Closure does not refund non-refundable fees. Entry, reset, and bundle fees are non-refundable once your trading account has been provisioned (see the Terms of Service).
- Some obligations survive closure — things like dispute-resolution terms continue to apply, per the Terms of Service.
- Some records are retained after closure. Certain records must be kept after an account closes to meet legal and regulatory obligations — identity-verification records by Prop Account, LLC and its verification provider, and account and purchase records on TradeSport's side per our Privacy Policy — so account deletion does not erase everything immediately.
- If you have pending payouts or active accounts, contact support before closing so nothing is lost unnecessarily.
You can also request access to, correction of, or deletion of your personal information by emailing us — see the Privacy Policy for details on what we can and can't delete.
Was this helpful?
Let us know if this article answered your question.
Related articles
- Can I have more than one TradeSport account?No. TradeSport is one account per person, enforced through identity verification. Duplicates are suspended. You can, however, hold multiple challenge or Trade League entries under your single account.
- How do I create a TradeSport account?Sign up with an email and password or with Google sign-in. You must be at least 18 years old and outside restricted countries, and pass a quick automated bot check. Verify your email to finish setup.
- How do I log in?Log in with the email and password you registered with, or with Google sign-in if that's how you signed up. TradeSport allows one active session at a time, and two-factor authentication is not currently offered.
- I didn't get my verification email — what now?Check spam, confirm you typed your email correctly, and request a new verification email. If it still doesn't arrive, contact support@trade-sport.com from the address you signed up with.
- I forgot my password — how do I reset it?Use the Forgot password link on the login page to receive a reset email. If you signed up with Google, log in with Google instead. Contact support if the reset email never arrives.