Challenges

What happens if I fail a challenge?

Exceeding the max loss permanently closes your account. From there you have two options: buy a reset at the same price as your entry (unlimited resets, brand-new account) or walk away. Entry and reset fees are non-refundable once your account has been provisioned.

Updated

The only trading-rule way to "fail" a challenge outright is to exceed the max loss — that permanently closes the account. (Falling short on winning days or the consistency rule doesn't close your account; it just delays your payout or eval pass. Separately, disqualification for violations of the governing terms also closes an account and forfeits payouts — see Prop Account, LLC's Client Terms and Policies.)

When your account hits the max loss:

  1. The account is dead. It cannot be reopened, repaired, or restored. Any progress — eval profit, winning days, milestone progress — is gone with it.
  2. You choose what's next:
    • Buy a reset. Resets are unlimited and cost the same as your tier's entry fee (with any current promo code applied). Each reset is a brand-new account with a new account ID. Two-Phase resets always start back in the evaluation phase.
    • Walk away. There's no obligation to continue. You can also start fresh later with a new entry, a different tier, or the other format.
  3. No refunds. Entry and reset fees are non-refundable once your trading account has been provisioned, which happens shortly after purchase — per our Terms of Service and Prop Account, LLC's Client Terms and Policies. Failing a challenge is not a refund event.

One useful note: if you hold multiple accounts, failing one has no effect on the others — each challenge account stands alone.

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