Trading Rules

Can I appeal a disqualification?

Disqualification decisions are discretionary under the governing terms, and the reason is shared where possible. There's no formal appeals process, but if you believe a decision was made in error, contact support@trade-sport.com with your account details and the review can be revisited with any information you provide.

Updated

Disqualification and enforcement decisions are made at sole discretion under the governing terms — Prop Account, LLC's Client Terms and Policies alongside TradeSport's Terms of Service. There is no formal appeals tribunal — but that doesn't mean you're left in the dark.

What you can expect

  • A reason, where possible. The basis for a disqualification is shared so you understand what happened, and a written explanation is provided for payout denials where reasonably possible. Internal investigation methods are not disclosed.
  • Graduated enforcement. Minor or first-time issues typically draw a warning rather than immediate disqualification; suspension and permanent bans are reserved for moderate, repeated, or severe violations. Severe conduct (fraud, deliberate exploitation, multi-account schemes) can skip straight to a ban.

If you believe a decision was wrong

Email support@trade-sport.com from your registered email with:

  • Your account details and the affected challenge or Trade League entry
  • The decision you're disputing
  • Any context or evidence you want considered (e.g., an explanation of flagged activity, network setup details for a VPN/VPS flag)

What you send is reviewed, but the final determination remains discretionary.

What disqualification means

Forfeiture of payouts earned or claimed on the disqualified account, forfeiture of that account's entry and reset fees, and possible suspension or ban of your TradeSport account.

One narrow exception exists for community-conduct violations (behavior in Discord and other TradeSport community spaces, as opposed to trading violations): payouts already earned at the time of the violation are still issued, and your active trading accounts are not closed for community conduct alone.

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